The mirror arrived in perfect condition, very well packaged. An outlet was installed on the wall behind the mirror to which the cord plugs in and is out of view. The touch feature that turns the backlight on & off as well as dims it is working very well. I am glad to have retained the existing lights above the mirror for additional light when necessary.LOVE the backlit look - so happy we went with this and not the light on the outside of the mirror. Just more elegant looking, while still being modern. Not super bright, but it isn't our only light (if we need it brighter). But enough light to put on our makeup, wash our face, etc. And it is a beautiful color light, creating a gorgeous ambiance in our bathroom.The on/off, defrost buttons are very sensitive ??? so you don’t have to press it hard. Great option for hanging (vertical or horizontal). Backlit is much better than frontlit. Packaging was solid.Just no instruction on hardwires as it came with the plug for an outlet. And expensive.The mirror deserves 5 stars, but the anchors that came with it are absolutely useless. I had to go buy a set of quality anchors from home depot to tolerate the weight of the mirror.I put this up in the back room of our home.It doesn't have to go in a bathroom..Nope!! We are so in love with this mirror and the install was so easy..I bought this for my sister who recently opened a barbershop. She wanted a new mirror, but this is a much better upgrade. I was a little concerned that it would be complicated to install because of the light, but it was rather easy to do. I love the blacklight. It really makes the whole thing pop. Since the lights are led, they don't heat up like incandescent ones do.Nice led mirror for my remodeled bathroom. It looks not cheap made. The light is bright.it takes about 15mins to install.